This allows you to register for Shaw Go WiFi from any location with an Internet connection and without having to be physically near a hotspot or having to look up the MAC address of your device. You can also manage your connected devices through. A protected network asks for a password anytime someone tries to connect. What do I do?If you need to manually connect your device to 'ShawPasspoint' and you are asked for credentials, it means your device isn’t yet registered to use 'ShawPasspoint'. If you have selected to remove the ‘ShawPasspoint’ profile, your device will no longer automatically connect to ‘ShawPasspoint’. Does Shaw Go WiFi count towards my bandwidth usage?No. Please do not share any personal information, even if someone claims to work for Shaw. So that gave me the option to pay for a VPN app on my phone to use ShawOpen rely on my carriers data plan (which I've heard is a lot more secure). The number of devices you can connect to depends on your current Internet plan.To find out how many devices you can connect to Shaw Go WiFi: Why does the sign-in page continue to display after I have already signed in?On certain Android devices, the sign-in page may continue to display, even after you have successfully signed in. When can use my Android device on 'ShawPasspoint'?While Android has supported Hotspot 2.0 for many years, without online registration, Hotspot 2.0 setup on an Android is not yet as straightforward as it is for iOS devices. How can I manage my Shaw ID?If you can connect to the access point but don’t have a Shaw ID, or have forgotten your password, follow these links to:Create a Shaw IDReset your passwordI am unable to auto-authenticate to a WiFi hotspot, what can I do?You may be unable to authenticate to the network if you have exceeded the number of devices you can connect to Shaw Go WiFi on your account. All rights reserved. The home network management, content filtering, parental controls, Internet/WiFi access … Can I still register my device? You’ll need to register your device at http://shaw.ca/wifi/get-connected/ but once registered, your device should be automatically connected! Why is a profile necessary? In the event that you are having issues connecting to Shaw Go WiFi, please use the Shaw Go WiFi Frequently Asked Questions below. Your device will receive the 'ShawPasspoint' profile that will enable automatic connection to 'ShawPasspoint' and 'ShawOpen'. To change your password, refer to the support article for your make/model of modem: To configure security on a third-party router, visit the manufacturer’s support website: ©2020 Shaw Communications. ep in mind that this will stop you from auto-connecting to the ‘ShawPasspoint’ network. Network Security helps protect connected devices, however you are ultimately responsible for the security of the devices you connect to, the content accessed from and the data transmitted on the Internet. Why does my device still connect to 'ShawOpen' sometimes, even though it’s registered for 'ShawPasspoint' and I have the 'ShawPasspoint' profile on my device?Due to iOS specific behaviours as well as uncontrollable aspects of WiFi technology, iOS devices may sometimes connect to ‘ShawOpen’ even when ‘ShawPasspoint’ is available. ©2020 Shaw Communications. New comments cannot be posted and votes cannot be cast. This thread is archived . Shaw Secure was developed to work on Windows XP, Windows Vista or Windows 7 and … The 'ShawPasspoint' profile only serves to connect your device to Shaw Go WiFi without the need for you to configure your network settings while at a Shaw Go WiFi hotspot. If this occurs, try this: Why can’t I sign-in-to the Shaw Go WiFi network?If your device has cookies disabled, you may not be able to sign into the Shaw Go WiFi network. If the login page is not loading, it may be because your browser's homepage or the site you are navigating to is a secured site (https - like Google or Facebook). You can also manage your connected devices through My Shaw. Once you have connected to a Shaw Go WiFi hotspot you will need to open a browser. I used ShawOpen for a little while but from what I understood of public wifi it's really insecure without a VPN. McAfee Internet Security is an application that can protect your computer against malware and viruses. Try these steps:If you have an Android device: How do I report a hotspot that isn’t working?If you appear to be connected but cannot access the Internet, move to another Shaw Go WiFi hotspot and report the location of the faulty hotspot by submitting feedback through the Shaw Go WiFi Finder app on the Google Play Store or iOS App Store, or by calling Technical Support team at 1-855-877-WIFI (9434). I don’t like having the 'ShawPasspoint' profile installed on my device. Having an open network means that anyone within range of your network can connect and use your Internet service. Which of my devices are compatible with Easy Device Registration?Easy Device Registration is compatible with any device that has a browser and WiFi capabilities, including laptops, tablets, and smartphones. Can I remove the profile and still use Shaw Go WiFi?Absolutely! There's a lot of ShawOpen access points in my neighborhood, and my phone connects to them automatically. I have a device that is registered to use 'ShawOpen'. The program lies within Security Tools, more precisely Privacy. Please keep in mind that this will stop you from auto-connecting to the ‘ShawPasspoint’ network. There's a lot of ShawOpen access points in my neighborhood, and my phone connects to them automatically. Your home WiFi network can be set to either protected or open. 'ShawPasspoint' is available at most of our Shaw Go WiFi locations. The 'ShawPasspoint' SSID allows for easier registration by installing a profile on your device. Should I be worried if I'm doing using my banking app or entering passwords into apps like instagram? It's available free to all Shaw Internet customers. Once you register your mobile devices for Shaw Go WiFi, they will automatically connect every time you enter a Shaw Go WiFi hotspot. Shaw Go WiFi provides you with a Shaw Internet experience beyond the home allowing you to get online anytime you are in a Shaw hotspot. Supported Apple devices utilize an iOS Hotspot 2.0 Mobile Configuration Profile to enable automatic connections to Hotspot 2.0 hotspots. Prior to this first connection, you will notice two device registrations in your list of registered devices in. For example, if I've used my banking app previously and closed it but it's still logged in and running, or any apps that use push notifications to tell the phone to communicate with the internet in the background, like an email app. Learn how to secure your wireless (WiFi) network. Your home WiFi network can be set to either protected or open. If not, you will need to log in. When I manually select the 'ShawPasspoint' SSID, I’m asked for a username and password, but none of my Shaw credentials work here. If not, you will need to log in.If the login page is not loading, it may be because your browser's homepage or the site you are navigating to is a secured site (https - like Google or Facebook). I'm connected to Shaw Go WiFi, but the login page isn’t loading, what do I do?Once you have connected to a Shaw Go WiFi hotspot you will need to open a browser. Not all Shaw packages, services and hardware are available in all regions. Sort by. What kind of profile is the 'ShawPasspoint' Profile?The profile is an iOS Configuration Profile that adheres to the Wi-Fi Alliance Hotspot 2.0 Specification. How To: Troubleshoot your WiFi connection, How To: Change your wireless name (SSID) and WiFi password, How To: Change the WiFi modem’s wireless mode. I don’t feel comfortable installing a profile on my device. It allows automatic connections to Hotspot 2.0 hotspots. Learn how to troubleshoot common Shaw Go WiFi issues with these Frequently Asked Questions. How can I do this?To request a new Shaw Go WiFi hotspot, please email your suggestion to wifisuggestions@sjrb.ca and include the following details: Note: If you are a business looking to add a Shaw Go WiFi hotspot, we recommend checking out Smart WiFi by Shaw Business, which is one of our outstanding Business WiFi offerings that includes a Shaw Go WiFi hotspot for your customers. Securing … Banking is a nono for any kind of public network. Ask tech related questions, learn about new products, and get information. If you're worried about your instagram login, then consider a VPN. What is 'ShawPasspoint' and how is it different from 'ShawOpen'?‘ShawPasspoint’ is an improved method for connecting to WiFi hotspots as part of the Wi-Fi Alliance Hotspot 2.0 specification. The default filenames for the program's installer are fsavgui.exe, fsbwih.exe, fscuif.exe or fspex.exe etc. At this time, Hotspot 2.0 is limited to iOS devices. 'ShawPasspoint' is currently only available for devices that support the Hotspot 2.0 Specification. Where can I manage the 'ShawPasspoint' Profile on my iOS device?Follow these steps to access the 'ShawPasspoint' profile: Settings > General > Profile > Select 'ShawPasspoint'. Below you'll find links to support articles that will help you install the app, run a virus scan, schedule virus scans, and more. We are continuously working to further support Hotspot 2.0 and ‘ShawPasspoint’ on new devices. Press question mark to learn the rest of the keyboard shortcuts. However, you can still register your device without installing the profile. Due to iOS specific behaviours as well as uncontrollable aspects of WiFi technology, iOS devices may sometimes connect to ‘ShawOpen’ even when ‘ShawPasspoint’ is available.

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